This one is from a deck in Norris Point. That would be the Tablelands in the distance.
There are far more moose than people in Gros Morne. I grabbed this pic on the side of the road heading back to the airport this afternoon. The shot lacks perspective, so it's hard to understand that this particular moose would likely weigh in at around 700lbs and stands approximately 7ft high at the shoulders.
Hugh has a nice post about Mark Earls’ “Purpose-Idea”. Regular readers of this space should know that I’m a big fan of Mark… his latest book Herd is required reading IMHO.
Frankly, the brand BS floating around in a lot of organizations feels a lot like someone recently discovered that brand is the new ‘mission-vision-values’. Another excuse for strategic planning that never gets out of the room and endless meetings with posturing assholes using brand buzzwords they don’t understand.
Some of the questions that need answering are: What gets you out of bed in the morning? What is your point of view, really? What dent do you want to make in this world? Your industry? Your market? And how do you and your organization connect with others who share this purpose in order to move forward together?
Hugh’s Blue Monster cartoon says “Microsoft: Change the world or go home.” He contrasts this to the Microsoft tagline “Your Potential, Our Passion” which, I think, illustrates the differences between ‘Brand’ and ‘Purpose-Idea’ pretty well.
“Your Potential, Our Passion” might not be the most flaccid tag line ever created, but it’s certainly in the top 10. It tells a customer / prospect nothing about the company – nothing. It is, at best, an advertising idea – not a marketing idea. And not a purpose-idea by any stretch.
Is it really their passion? I use Microsoft Office 2008 for Mac, including Entourage for email. Where are the examples of this passion? How are they, in any way, using their resources, talent, etc. to help me reach my potential? From what I can tell, the Microsoft applications I use have not been significantly improved in years. Sure, things change and certain options are added… but, do these help me reach my potential? No.
“Change the world or go home” on the other hand is a purpose-idea that says to me: Hey, we’re pretty fucking big. We can bring the best talent on the planet together… we can give them the right resources… and we can turn this place on its ear. We have vast global reach and the capacity to impact the homes / businesses / lives of those we serve in unprecedented ways. And it’s about time we get on with it. Because, not only do we have the capacity – we have an obligation to the world and ourselves to not squander this opportunity. So push, pull, or get the fuck out of the way. Change the world or go home.
The bureaucratic minds among us will undoubtedly chime in with comments like these: Change the world? How? For the better? How is it for the better? What are the details? The specifics? Better for whom? When? Etc, etc.
These people should, well, go home. They’re not going to change anything because they need to know every detail of the destination and itinerary before they even begin the journey. They’re not ready for discovery. They’re not ready to change anything. They’re ready for meetings.
Just grabbed this pic from the middle of Gros Morne National Park where I'm holding space for 40 or so people from across Canada working within Sustainable Tourism. It's a gorgeous place, to be sure, and my limited camera skills most certainly do not do it justice.
Warren points us to today's Globe and Mail cover suggesting it is "a case of the Globe's editors doing what good editors sometimes do - using jarring words or images to wake up people (ie., us) who need waking up" while asking "What do you think? Did they go over the line?"
Well, for what it's worth, I think it is the kind of front page that is simply intended to sell papers. Now, I'm not saying that's either good or bad, it just "is". What it isn't, most assuredly, is some sort of public service to awake us all to what is happening. It isn't altruistic. It is about selling papers. Simple.
Halifax geeks and agency assholes unite!
Ben Boudreau and I are pulling together a little social media meet-up at the Argyle tomorrow night.
Things get underway at 6PM... the formal part of the evening will be kept to 15 min max thus providing plenty of time for drinks, etc. Thanks to the good folks back at Colour for providing some snacks.
Hope to see you there.
It’s a healthy tension, I think. A good many people I meet in the blogosphere (or whatever we’re supposed to be calling it these days) seem to walk a fine line between being completely immersed in the space and unplugging entirely.
A few months back, between Christmas and New Years, I toyed with the idea of renting a cabin in the Cape Breton Highlands for the winter. The idea went something like this:
1. Find a cabin for rent in the highlands. Preferably a log cabin, I guess. Accessible by snowmobile only is fine.
2. The cabin should have an old cookstove. An Enterprise cookstove would be ideal.
3. A rocking chair beside the cookstove is a must. The good news is, rarely have I found a cookstove that did not share space with a rocking chair.
4. With enough wood to last three months, the following provisions would be necessary:
Food. No need to go into to much detail here. Without daily access to fresh vegetables, methinks that the menu would consist of more hearty fare than is the norm. Thick soups, stews, etc. with some hot curry thrown in for good measure.
Whisky. Probably a case and a half of Lagavulin would suffice.
Red wine. There is no way of knowing how much is needed – so bring an obscene amount with the understanding that some could well return home.
Coffee. Just Us Jungle Blend for the french press, Just Us Italian Roast for the moka pot.
Yellow legal pads. A few dozen. With blue pens. Lots. I don’t know why I prefer blue ink on yellow legal paper, but I do. Weird.
A few obscenely large sketchpads. I’m not an artist by any stretch, but I find huge sketchpads useful for mapping out ideas, etc.
Flip chart paper and markers. For those times when the sketchpad just isn’t large enough, I guess.
The thing is, what I really would want to add to all of this would be my MacBook Pro and a highspeed connection. Heh.
This article from Creativity Online by Nick Law raises some interesting points.
Two favorite excerpts:
“(Ad guys) like making ads more than people like watching them.”
And then... citing McLuhan...
“Each time the medium changes, our relationship to the message changes. In case you haven't noticed, the medium has been changing a lot lately.”
Hat tip to Frank
Last week's meetup in Toronto featured a live taping of the Inside PR podcast - good fun, that. A great discussion was had by all regarding 'who owns the social media space?'. All in all, I found the folks there to be remarkably welcoming... giving the oft-celebrated east coast hospitality a run for its money, as it were. You can download the podcast here. I chime in around the 23 minute mark and Terry, David, et al clearly forgot to edit me out... thanks guys.
When marketers view the internet as 'just another medium', stuff like this happens. Yikes!
I was in Toronto last week, having been asked to participate in a think tank on sustainable tourism that was being put on by the good folks of the Gros Morne Institute for Sustainable Tourism. I’ve been doing a fair bit more work in the tourism sector of late, most often with Nova Scotia’s Department of Tourism, Culture and Heritage who have been a long time client of Colour. Overall, I find the work I do in this space quite enjoyable... with many interesting people and fascinating stories to be found along the way.
A couple of thoughts coming out of last week’s session…
• Passion trumps business acumen: The tourism sector is filled with people who are unbelievably passionate about what they do, but in many cases haven’t been able to see their way clear to put the business rigour in place such that it all makes sense economically. This has been noted in many cases as a challenge for the industry. My point of view is that I’d rather have this problem than the inverse. A lot of business can be taught… kinda hard to teach passion.
• An age of transparency: Be yourself, everyone else is taken. A mate of mind is fond of saying that… and in large measure I think a lot of tourism destinations would be well served to heed the advice. Places are a funny think to market… you can’t just put some lipstick on the proverbial pig and move it out the door. Web 2.0 means that every single citizen is a potential publisher of information into a global medium, not to mention the traditional media outlets that have an online presence. Simply put, this all makes it pretty tough to say one thing, and actually be another.
• Getting better: There are those in the industry who feel that to get better we must in some way know more about our visitors. That by knowing more, and segmenting based upon that knowledge, we will systematically be able to market to different people in different ways and, moreover, deliver somewhat customized experiences based upon these segmentations. That all sounds wonderfully linear. However, I find it hard to see how the industry could ever really work like that, to be honest. I guess it all feels far too mechanistic to me.
I think there’s another way. I think that to get better, to do better as an industry, we must simply get better at telling our stories. We live in a world where lots of people have plenty of money. Get better at telling the true stories about who we are and places we call home, and trust that those who choose to spend their time with us will make their own meaning out of it… they’ll discover their own experiences. Find ways to let visitors tell their own stories… to add to the narrative… and they’ll do a large part of the marketing for us.
• Social media, social values and sustainable tourism: There was a lot of discussion during the think tank of how social values will motivate visitors and the industry overall. Specifically, the discussion seemed to centre upon how evolving social values will fuel increased interest in visiting tourism destinations that are sustainable (environmentally, culturally, historically, etc.). If nothing else, it seems that this all calls for a level of authenticity that doesn’t exist in a manufactured, theme park anchored tourism destination. It is in this craving for authenticity that I see the intersection between social media and sustainable tourism.
